Strategic Plan
Click on link for a PDF of the Metropolitan Airports Commission Strategic Plan for 2011 - 2015
To the Public:
Thank you for your interest in the Metropolitan Airports Commission's (MAC) 2011-2015 Strategic Plan. Careful planning is always important, and never more so than during periods of significant changes in the economy and the industry. The plan before you recognizes the need to adjust to those changes and to capture opportunities to strengthen and grow air service in the region.
From a financial perspective, we need to redesign the terminal rate structures for airlines operating at Minneapolis-St. Paul International Airport (MSP), review the existing financial model for our reliever airport system, and develop methodologies for estimating life-cycle operational costs when considering capital and technology improvements.
Our vision is to provide customers the best airport experience in North America. To achieve that, we need to work with the Transportation Security Administration to smooth the introduction of new security screening technologies and to keep checkpoint wait times to a minimum. In addition, we need to begin conducting the market research necessary to plan long-term improvements to MSP's award-winning food, retail and service offerings.
MSP is among the most efficiently operated large airports in the nation thanks to prudent financial management and a highly skilled, productive staff. We need to explore cost-effective ways of furthering employees' development and managing talent within the Metropolitan Airports Commission. At the same time, we want to better coordinate and enhance communications with our stakeholders and partners.
Finally, we must consider all the business needs to be addressed as we prepare to implement long term comprehensive plans for our airports. Forecasts suggest 56 million people will travel through MSP in 2030, up from 33 million in 2010. The long term comprehensive plan outlines $2.4 billion in airport improvements to ensure MSP continues to meet the air transportation needs of our community for decades to come. Careful preparations in 2011 will help ensure the plan fully addresses the needs of our airport business partners as well as of the community as a whole.
We look forward to implementing the 2011-2015 Strategic Plan over the next five years and to meeting the growing air service needs of the region.
Sincerely,
Dan Boivin, Chair
Jeffrey Hamiel, Executive Director
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